Contact information

Have Questions or Need Assistance?
We’d love to hear from you! Our customer service team is here to support you.

Customer Service Representative: Hubes

Contact Options:

• WhatsApp: +86 181 5379 2579 (Click to start a quick chat)

• Phone: +86 189 2428 6612

• Email: kiesbohr@gmail.com

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
📩 Emails will be answered within 24 hours (replies may take longer on weekends and public holidays).

How We Can Help You:

• Pre-Sales Inquiry: Questions about product size, functions, or compatibility? Reach out via WhatsApp for quick assistance.

• Order Support: Need to check order status, update details, or change the shipping address? Please provide your order number for faster service.

• After-Sales Support: Facing issues with your product or need a return/exchange? Contact us via email for a detailed solution.

Note:
To ensure faster processing, please use one communication channel instead of sending duplicate requests. For email inquiries, kindly include a clear description of your issue along with your order number (if applicable).

Thank you for your trust and support!